Social Intents Introduction
Experience the Future of Customer Support
Social Intents brings you the #1 AI-Powered Live Chat solution designed to transform the way your business interacts with customers. Our innovative AI chatbots are equipped to handle up to 75% of customer inquiries on platforms like Microsoft Teams, Slack, and Google Chat, allowing your team to focus on what they do best while still delivering exceptional service.
Social Intents Features
AI-Powered Live Chat - Enhanced Customer Interaction
Leverage AI chatbots to engage with customers effectively and efficiently. Our AI is trained on your data to handle up to 75% of customer interactions, ensuring a seamless transition to human agents via Microsoft Teams, Slack, or Google Chat. Enjoy substantial cost savings compared to competitors.
Flexible AI Chatbots - Tailored for Your Business Needs
Our AI chatbots are designed to be easily trained and endlessly flexible, allowing you to customize responses and interactions based on your specific business requirements. This feature enables significant efficiency gains and a noticeable boost in sales effectiveness.
Real-Time Support Integration - Where Your Team Works
Deliver instant support directly from your team's favorite tools like Microsoft Teams, Slack, Google Chat, and Zoom. This integration allows your team to provide high-quality service without the need to learn new software—streamlining the customer experience and minimizing context switching.
Customer Engagement Boost - Maximizing Satisfaction
Increase customer satisfaction by delivering real-time support tailored to individual needs. By combining AI efficiency and human touch, users experience enhanced engagement, which translates into higher retention rates and improved loyalty.
Cost Efficiency - More Value at Lower Cost
Our solution offers one of the most cost-effective methods for managing customer interactions. By automating routine queries, your team can focus on complex issues, ultimately lowering operational costs while maintaining high service standards.
Intuitive Web-Based Console - Easy Management
Our web-based chat console is designed for ease of use, allowing your team to manage interactions and monitor performance metrics effortlessly. This intuitive platform ensures that you can refine your customer service strategy based on real-time data without any hassle.
Frequently Asked Questions About Social Intents
What is Social Intents?
Social Intents is an AI-powered live chat solution that enhances customer engagement by integrating seamlessly with tools like Microsoft Teams, Slack, and Google Chat. Our chatbots handle up to 75% of customer interactions, allowing your team to focus on more complex inquiries.
How do the AI chatbots work?
Our AI chatbots are trained on your specific data to deliver personalized responses to customers. They handle routine queries, and when necessary, smoothly transfer the conversation to your team for more in-depth assistance.
What platforms do you support?
We support popular communication platforms including Microsoft Teams, Slack, Google Chat, and Zoom. This allows your team to provide customer support in the tools they are already using without any additional training.
What are the pricing options?
We offer a variety of pricing plans to suit different business needs, including a free trial option that lets you test our services before committing. Please visit our Pricing page for more details about the various plans available.
How can I get started with a free trial?
Getting started with a free trial is simple. Just click on the 'Try FREE now' button on our website, fill out the necessary information, and you’ll be set up in no time to experience the benefits of our AI chatbots.
How to Use Social Intents
Step 1: Register an Account
Begin your journey by registering for an account on our website. Click the 'Login' button on the top right corner, then select 'Free Trial'. Fill in your details and hit 'Submit'.
Step 2: Confirm Your Email
Check your inbox for a confirmation email. Click on the link provided to verify your email address and activate your account.
Step 3: Set Up Your Profile
Once logged in, go to your profile settings. Fill in all required fields and upload a profile picture. This allows us to tailor your experience according to your preferences.
Step 4: Explore Product Features
Take a tour of product features. Familiarize yourself with our AI-powered live chat, which can handle up to 75% of customer interactions seamlessly.
Step 5: Integrate with Your Tools
Connect Social Intents with your preferred communication platform, such as Microsoft Teams, Slack, or Google Chat. This will ensure you can respond to inquiries directly from where you work.
Step 6: Train Your AI Chatbot
Start training your AI chatbot by uploading data that it can learn from. This helps the bot provide accurate responses in real-time during customer interactions.
Step 7: Monitor Engagement
After setting up, monitor customer engagement through the analytics dashboard. Check how much your chatbots are improving customer interactions and saving costs.
Step 8: Get Support When Needed
If you encounter any issues or have questions, use our help resources available on the platform. You can also schedule a demo to see more features in action.
