To get started, click on the 'Sign Up' button located on the homepage of the website. Provide your essential details, such as your full name, email address, and a secure password. Make sure to create a strong password to protect your account. After filling in all the required information, submit your registration form to create your account.
Upon registration, you will receive an email to verify your account. It is important to check your inbox (and your spam folder) for this verification email. Click on the link included in the email to confirm your account. This step is crucial, as it activates your profile and enables you to access all website features.
Once your email is verified, log in to your new account. Navigate to your profile settings to set up your profile. Here, you can upload a profile picture and add any other information that helps personalize your account. A complete profile enhances your credibility and makes it easier for others to interact with you on the platform.
Click on the 'Features' tab to get an overview of what the website offers. Familiarizing yourself with these features is essential for maximizing your use of the platform. You will find options that allow you to capture leads effectively, especially using the voice agent functionality. Understanding these features can significantly enhance your user experience.
In your dashboard, locate the area dedicated to integrating the voice agent into your website. Follow the clear instructions laid out in this section to successfully add the voice agent. Be sure to grant any necessary permissions during the integration process to ensure its seamless operation on your site.
After integrating the voice agent, the next step is to customize it according to your business needs. This includes configuring the typical queries your agent should address and setting the conversation tone to reflect your brand's voice. Tailoring the voice agent will help build rapport with your visitors and address their inquiries effectively.
Before officially launching the voice agent, it is advisable to conduct tests. Interact with the agent by asking common questions that visitors might pose. Assess its responses and make any necessary adjustments to improve performance. Testing ensures that the agent is functioning correctly and is ready to assist customers effectively.
When you are confident in the setup and testing process, it's time to go live. Click the 'Go Live' button to activate the voice agent on your website. Confirm your action when prompted. Going live allows you to start interacting with your visitors in real-time, providing immediate assistance and increasing conversion opportunities.
After your voice agent is live, it’s essential to continuously monitor its interactions. Navigate to the analytics section of your dashboard to track visitor queries and the agent's responses. This information can provide valuable insights into what your users need, allowing you to refine the voice agent further.
Lastly, engage with your visitors to gather feedback regarding their experience with the voice agent. This feedback is vital for improving the service and ensuring that it meets the needs of your audience. Use this information to tweak responses and enhance the overall user experience on your site. Addressing user feedback can lead to better engagement and increased customer satisfaction.