Cekura

Cekura: Revolutionizing Voice AI Agent Performance

Cekura empowers organizations to enhance their voice AI agents with exceptional testing and monitoring capabilities, ensuring top-notch performance across every conversational scenario. With our SOC2 Type2 compliance, you can trust in our commitment to security and data integrity while we help you elevate your voice technology.

Our platform allows for rapid deployment, enabling your agents to deliver seamless interactions in a fraction of the time. Whether you're looking to simulate complex scenarios or evaluate the effectiveness of AI-generated dialogues, Cekura is the tool you need to ensure your voice agents meet and exceed user expectations.

Seamless Launch - Accelerated Deployment

Launch your Voice AI agents in minutes, not weeks, ensuring a swift transition to operational efficiency. Our platform allows for immediate integration into your business processes, drastically reducing the time to market with unparalleled ease of use.

Parallel Calling - Performance at Scale

Enjoy the ability to run thousands of scenarios simultaneously with our efficient parallel calling feature. This allows for a comprehensive evaluation of your AI agents across diverse conversational contexts, ensuring they perform optimally under various user conditions.

Real-time Monitoring - Proactive Oversight

Never feel out of touch with your AI’s performance. Our real-time monitoring system provides actionable insights into every call, allowing you to make immediate adjustments based on performance analytics and improve user experience continuously.

Dataset Customization - Tailored Testing

Test your agents against both AI-generated and custom datasets that reflect your unique business situations. By utilizing workflows and personas, you can craft tailored datasets, ensuring that evaluations meet your specific metrics and compliance standards.

Scenario Simulation - Predictive Analysis

Easily simulate various user scenarios to test your agent's responsiveness. Whether dealing with an impatient user or a complex cancellation request, our simulation tools allow you to understand and rectify potential shortcomings before they arise in real-world situations.

Replay Conversations - Learning from History

With the replay feature, revisit past conversations that impacted your business. Analyzing these can offer insights into recurring issues, enabling you to refine your AI agents and enhance overall performance.

Compliance Workflow - Guaranteed Standards

Our platform ensures compliance checks are seamlessly integrated into your workflows. This means no sudden oversights, providing peace of mind that your AI consistently adheres to all necessary regulatory standards and guidelines.

Frequently Asked Questions

1. What does it mean that you are SOC2 Type2 compliant? Being SOC2 Type2 compliant indicates that we have undergone a rigorous audit of our processes and controls to ensure that we protect customer data effectively. This compliance assures you that we are committed to maintaining high standards of security, availability, processing integrity, confidentiality, and privacy.

2. Why should I choose your service for testing and monitoring Voice AI agents? Our service is designed to enable you to launch and monitor Voice AI agents rapidly. By providing parallel calling and actionable evaluations within minutes, we save you the hassle of extensive setup time while ensuring that your agents can deliver seamless interactions across various scenarios.

3. How can I simulate different scenarios for my Voice AI agents? You can easily simulate a variety of user interactions, including challenging conversations, by using our custom datasets or AI-generated ones. This feature allows you to test your agents against real-world challenges, such as impatient users or compliance checks, ensuring they are prepared for any situation that may arise in actual calls.

4. Is it possible to replay previous conversations for evaluation? Absolutely! Our platform allows you to replay real conversations to identify issues and areas for improvement. This feature is crucial for understanding how your Voice AI agents handle different situations, enabling you to make informed adjustments to enhance their performance.

5. How do your monitoring tools work? Our observability tools provide real-time insights into your AI's performance. You'll have access to critical data that helps you monitor every call and ensure that your AI agents are functioning optimally, leading to better customer experiences and operational efficiency.

6. Can I request a demo before committing? Yes, we encourage you to request a demo to see our platform in action. This provides you with an opportunity to explore our features and understand how we can tailor our solutions to meet your specific business needs.

Register an Account

Visit our website and click on the 'Login' button located at the top right corner. Follow the prompts to fill in your required information and complete your registration.

Set Up Your Profile

After registration, log in to your account and navigate to 'Profile Settings'. Fill in the necessary details to personalize your experience, such as your full name, company name, and contact information.

Explore the Dashboard

Once your profile is set up, take a moment to explore the dashboard. Familiarize yourself with the layout and the key features available to you, such as Testing and Monitoring tools.

Book a Demo

If you're unsure how to get started, consider booking a demo. Click on the 'Book a Demo' button and select a suitable time slot. Our team will guide you through the functionalities of the platform.

Start a Test

Navigate to the Testing section and create your first test. Select any AI-generated or custom datasets you wish to evaluate. Follow the prompts to simulate scenarios relevant to your needs.

Monitor Performance

Utilize the Monitoring feature to observe your AI's performance in real time. Make sure to check insights after each call to understand areas of improvement and efficiency.

Evaluate Conversations

After testing, use the Evaluation feature to analyze past conversations. Look for patterns and identify issues to enhance the user experience with your AI agents.